Requirement Elicitation and Engagement Services
Helping You Define Clear, Actionable Software and Business Requirements
Successful software development starts with clearly defined requirements. We at Statswork are experts in capturing and transforming business requirements into a software specification. Our business requirement elicitation products help your project start with a mutual understanding between stakeholders, developers and analysts, which reduces rework, cost, and time.
The process of creating a Business Requirements Elicitation (BRE) document requires a variety of domain knowledge and functional analysis and technical knowledge. It requires an understanding of business workflows, application features and sometimes, even code level analysis.
We know that subject matter experts (SMEs) with all of these capabilities are hard to find. That is why our model focuses on collaborative teamwork—bringing together business analysts, solution architects, and technical consultants to provide accurate, complete, and usable requirements artifacts.
Statswork has provided requirements elicitation and management services on projects such as:
- Custom application development
- Complex systems integration
- Legacy modernization
- Data warehouse implementations
Our seasoned teams of requirement consultants make sure all stakeholder sessions are purposeful, well-organized, and produce clear and actionable documentation. We follow industry best practices in business analysis and software engineering to limit the amount of ambiguity and shorten the development timeline.
At Statswork we provide structured Requirement Elicitation & Engagement Services that are adjacent to your business requirements and technical needs. We collaborate with your stakeholders to clearly define, prioritise and develop specifications for your requirements.
Stakeholder Engagement & Interviews
We help guide structured and productive one-on-one or group sessions with stakeholders to elicit stated and unstated wants and needs. The interviews have a strong focus on strategic intents, operational traps, and user requirements with a view to obtaining thoughts and views of relevant stakeholders early in the project. By doing so, we can stimulate alignment, build ownership, and lay a foundation for solutions that as a respond to a bona fide business challenge.
One-on-One Interviews
Individual sessions with stakeholders to gather deep, focused insights about their specific roles, needs, and expectations.
Group Interviews
Recordings of conversations with multiple stakeholders to capture commonality, highlight discrepancies, and take advantage of dialogue to solicit input.
Surveys & Questionnaires
Asking predetermined questions would enable consistency and comparative input across respondents.Workshops & Co-Creation Sessions
A flow that includes a choice of predetermined questions and open dialogue that enables the conversation to travel into potential new insights if something elicits strong reactions.Executive Stakeholder Interviews
Focused problem statements sessions with the senior leadership stakeholder to capture high-level goals, directions, and definition of project success.Workshops & Focus Groups
We create and lead structured interactive workshops where cross-functional participants come together and collectively explore, capture, and validate both business and technical requirements. The workshops will help to eliminate communication breakdowns, create alignment from diverse perspectives, and reach agreement on priorities and approaches to solutions. By fostering conversation and collaborative-thinking in real-time we help to clarify requirements quickly and gives stakeholders involvement and agreement from the gate.
Requirements Gathering Workshops
Facilitated workshops and interactive sessions to capture detailed business, functional and non-functional requirements from multiple stakeholders.
Vision & Scope Workshops
Facilitated discussions to clarify goals, boundaries and high-level requirements of a project and to set expectations. Vision and scope discussions are ideal for early project phases.
Prioritization Workshops
Defined sessions focused on determining the areas of emphasis of work based on business importance, feasibility and risk merit.
Process Mapping Workshops
Facilitated sessions to visualize and document current (as-is) workflows as well as define future workflows (to-be) to ensure the group is aligned and to analyse gaps, redundancies.
Gap Analysis Workshops
Collaborative workshops to review and assess gaps between what a group can currently accomplish and what they would like to be able to accomplish in order to develop well-defined requirements.
Risk & Impact Analysis Workshops
Facilitated discussions to review and assess high-level risks, dependencies and impacts of proposed requirements or changes to the system.User Story / Use Case Development
We distill business goals and stakeholder needs into clear use cases and user stories, as the basis of system design, development and testing. Our process connects every functional requirement to the reality of a user’s interaction with a system, allowing us to capture the “who, what, and why” of each feature (or requirement). This structured narrative provides clarity and alignment, and advances user-centric design solutions aimed at meeting business and technical requirements.
1. Agile Use Cases
These are generally more formal and structured and are used to describe complex systems.
2. Business Use Cases
Business Use Cases describe business interactions (e.g., a customer placing an order) to describe a value-creating process.
3. Functional Use Cases
System Use Cases describe interactions between a user (or another system) and the system itself — they are focused on explaining the functional behaviour of the system.
4. non-functional Use Cases
Essential Use Cases are abstract and technology independent. They capture what the system will do without any reference to implementation.
5. Stakeholder Use Cases
Concrete Use Cases describe some of the particulars like interface elements, contextual workflows, and real-world constraints.Validation Stakeholder Review Sessions
The Validation Stakeholder Review Sessions provide a structured process for gathering stakeholder feedback, allowing the assurance of project alignment with key stakeholders. We guide conversations that validate assumptions, raise concerns and ultimately gather recommendations for improving project approach. The service is available to help manage risk, keep strategic alignment, and create momentum for a positive outcome.
Stakeholder Approval Sessions
Requirements are grouped into must-have, should-have, could-have, and won’t-have according to a value and criticality-based prioritization.
Stakeholder Feedback Validation
Provides a classification of features into three categories: basic features, performance features, and delighters, in relation to their impact on customer satisfaction.
Validation Stakeholder Meetings
Stakeholders assign numeric rates to each evaluation criterion (such as return on investment, risk of investment loss, estimated costs of feature development) and rate each requirement based on the scoring criteria.
Stakeholder Review Sessions
Pairs of requirements are developed for comparison. Requirements are prioritized based on stakeholder-defined consensus.Our Industries
Our Requirements Elicitation and Engagement Services are industry cognizant and context specific. Each industries presents its own situations, challenges, regulatory frameworks and stakeholder interests
Reduce rework and project delays
Developing a clear set of requirements promotes good communication across teams and allows for quality checks earlier in the development cycle. That will greatly reduce the costly rework necessary and possibly avoid needless delays to the project.
Improve developer alignment
Teams with the same goals, clear roadmaps, and visibility into documentation can be working together as teams to provide greater developer productivity, improved decision making, and a consistent process.
Support compliance from day one
Think about compliance requirements throughout the development lifecycle. The teams will ultimately have built-in governance, audit trails, and compliance standards and with compliance legislation and industry standards followed up chaos and surprises avoided.
Enable faster time-to-market
Utilize the latest agile practices, automation, and continuous integration/continuous delivery (CI/CD) practices to drive productive workflows. Faster cycle times will allow the business to respond quickly to customers’ needs and stay ahead of the competition.
At Statswork we have a requirement elicitation process that is purposely directed toward eliciting, structuring and verifying business need. By combining effective engagement with proven analysis techniques, we help get your project off to a clear beginning with clearly defined and actionable requirements.
1. Stakeholder Identification & Engagement
In the first step, we assess key stakeholders related to business and technical areas and engage them in the beginning so their perspectives can be fully accounted, and ultimately aligned expectations established which will begin to put a firm foundation for defining clear requirements.
2. Planning Elicitations
The team has a formal plan with goals, timeframes, and the elicitation tasks to complete (i.e. interviews, workshops, surveys, and document reviews) which goes a long way to making sure that our session has meaning.
3. Gathering Data
We conduct interviews, focus groups, and working sessions to elicit explicit requirements and expose implicit needs. We review existing documentation, procedures, and systems to examine and uncover improvement opportunities.
4. Data Collection
We undertake interviews, focus groups and working meetings to explicitly identify requirements and implicitly explore requirements. We review and analyse existing reports, procedures and systems in order to assess and discover opportunities for improvement.
5. Validation & Prioritization
We collaborate with stakeholders to review, refine and document the requirements to ensure we have accurately captured everything. The requirements are validated. Once we are aligned on the requirements, as a team we will prioritize using MoSCoW or a value-effort analysis so we can be sure the appropriate attention and resources are focused on the requirements with the most significant potential impact.
6. Change Management & Traceability
As every project comes with challenges, we also put in place a change management framework as a means of effectively managing changing requirements, all while maintaining full traceability to each requirement is important, as well. This ensures all changes are recorded, without losing sight of the changing priorities, direction and quality needed for the project.
"Statswork helped us gain complete clarity on our system requirements before development even began. Their structured approach to stakeholder engagement saved us countless hours and prevented costly rework."
— Project Manager,
Global Healthcare Company
"The team at Statswork asked the right questions, facilitated great workshops, and delivered thorough documentation. Their process ensured our product roadmap aligned perfectly with user needs."
— Product Owner,
Fintech Startup
"Our enterprise software implementation required input from multiple departments. Statswork’s elicitation sessions brought everyone together, helped prioritize features, and ensured executive buy-in from day one."
— IT Director,
Manufacturing Firm
"We partnered with Statswork during a digital transformation project, and their ability to uncover and organize complex business needs was impressive. They brought clarity and structure to a chaotic process."
— Operations Head,
E-Commerce Platform
Requirement elicitation is the process of uncovering, understanding, and clarifying the needs and expectations of the stakeholders who will use or interface with a new or evolving system. It is important because not understanding or misalignment in requirements leads to delays in the schedule, cost overruns, and eventual product failure. Following a thorough elicitation approach will clarify the requirements, minimize scope creep, help lay the grounds for design and development, and lead to successful testing.
We use a formal process (e.g. stakeholder interviews, workshops, focus groups, surveys, document analysis), and create user stories and use cases to verify and help describe the requirements. Our processes also promote traceability and continued engagement with all stakeholders, which minimizes the potential for missed or mis-understood requirements.
Any industry engaged in a digital transformation or systems modernization project can take advantage of the benefits of implementing an MQ (Minimum Viable Product). This includes healthcare, financial services, government, education, retail, manufacturing, and SaaS, to name a few. Such sectors typically work in regulated or complex environments and create requirements that are more clearly defined, which can be useful in adhering to compliance and being successful.
We enable alignment through prioritization frameworks (e.g. MoSCoW or the Kano Model), structured conversations, and impact assessments. We act as the intermediary to ensure that business value is articulated and also that the final set of requirements is aligned with the organization strategy, while managing the needs of each stakeholder.
We utilize a number of industry-standard tools like JIRA, Confluence, MS Visio, Lucidchart, and modeling methodologies like BPMN and UML. We follow user story mapping and backlog grooming processes in agile-based environments and follow IEEE and BABOK methods for traditional-based approaches.
We make use of ongoing validation checkpoints, change-management processes, and traceability matrices so evolving requirements get captured without creating friction or interruptions in the project activities. Since our approach is iterative, we can update requirements documentation, and keep track of associated versions, and support the change with stakeholder acceptance.
