Refined Voice Interactions
The Voice Command Monitoring Process is a continuous process of collection and monitoring of voice interactions through several different platforms (e.g., smart speakers, virtual assistants, and and voice features found in applications) with the goal of tracking

Understand Customer Needs
Qualitative research will reveal the why behind what customers do. Once you understand this you can adopt strategies that better meet their expectations.

Spot Market Trends
Ethnography and the collection of digital data will help you spot and keep on top of developing market trends.

Improve Product Development
Feedback from focus groups and interviews used to test products and services will help you refine your offerings, as well as being in tune with how customers feel about them.

Enhance Brand Strategy
The insights that qualitative market research provides can help your intentions for advertising messages and brand positioning stay strong and clear.

More Informed Decision Making
The right combination of qualitative and quantitative data will produce deeper, more balanced, and data-led strategies.

Build Customer Loyalty
Learning what motivates your customers helps you to create a unique experience, and one they will stick with long term.
Real-Time Voice Command Tracking
Identify commands that are on smart speakers, mobile apps, and in-app features to understand usage, the command that works well, and optimize the experience of voice.

Voice Analysis Across Platforms
Collect commands from Alexa, Google Assistant, and Siri to gain insights of user intentions, user engagement, and brand perceptions across voice platforms.

Voice-enabled Support Analytics
Track IVR (Interactive Voice Response) and voice-enabled ticket interactions to improve efficiency, decrease resolution times, and increase customer satisfaction.

Sentiment and Intent Detection
Leverage AI based voice insights and natural language processing (NLP) to detect emotional tone, and intent, and task purposes that will support voice command optimization and a personalized experience.

Industries
Data collection allows sectors to train computer vision models, improve automation, improve diagnostics, ensure safety, and spur innovation via AI applications.
Input: Voice recordings, transcripts, platform exports, APIs
Output: Structured data including sentiment, intent, trends and command usage metrics
Claim yours today & unlock, actionable insights from your voice assistant commands which will improve user experience and inform smarter business decisions.