Travel, Restaurant, Hotels & Hospitality Industry Insights

Travel, Restaurant, Hotels and Hospitality Industry

Delivering Travel, Restaurant, Hotels, and Hospitality Industries Data-Driven Insights to help drive change.

Statswork has a track record of helping the hospitality industry by leveraging Research and Advanced Analytics to realize quantifiable business value. Our experts conduct competitive intelligence research, business research, Deployment market research, market assessment, market opportunities and other entries. We conduct people interviews, decision-making interviews and surveys.
Our expert team of professionals can work with you in a collaborative manner to plan and execute your digital and data-focused initiatives. We provide fully scalable service with security, privacy and at the same cost-effective pricing.
How We Help Clients

Travel & Hospitality Competitive Research

We analyse the travel and hospitality market, companies, organizations in terms of their product, services, place, market structure, suppliers and brands, distribution, promotion and other strategies through company data such as annual reports or through their websites, trade and industry bodies, directories,

We use internal data within organizations, libraries (journals, newspaper, directories, clippings, reports, government statistics, EU statistics, industry statistics, atlases, dictionaries, books on produces and processes), trade associations, government departments, exhibitions, online databases, blogs, forums, and social media to collect relevant company and industry data.

Desk research highlights gaps in knowledge, and it is extremely valuable in the initial phase of research

Thought Leadership Intelligence Services

Explore travel and hospitality research needs in the area of online traffic communities, application of information technology in tourism, big data and analytics, digitalization, and many more when needed utilizing a number of sources and advanced secondary research techniques (desk research, interviews of SMEs, surveys).

Conduct in-depth research on geographic and/or horizontal segment trends, competitors, industry market trends and issues, and relevant technology.

Our expertise has an understanding of quantitative and qualitative research skills, with the ability to synthesize findings from case studies, analysis of survey data, regression analysis, expert interviews etc.

Our analyst team write reports, points of view, articles in journals blogs, develop insightful case studies, design questionnaire, analyse data, runs regressions and time series analysis.

Research Design & Survey Services

Based on the given source of data, we help you to design a business research question and develop appropriate hypotheses. Along with it, we develop a step-by-step rigorous methodological framework for processing and analysing large data.

We develop standardized questionnaires, interview guides, instruction manuals,  and survey tools required for hospitality research. We also design survey programming, host, collect data and manage the survey environment.

Data Collection

We collect primary data through a web-based questionnaire, GPS location data, matched with social media data in travellers’ smartphones, secondary data, i.e., user-generated content (UGC) from travel blogs online travel reviews,  to collect visitors’ experiences, opinions, perceptions, behaviour, appraisal of places, attractions, activities, products, and services.

We also collect photos posted by hotel managers and travellers, Flicker , Pinterest, Instagram and other social media photos and offer marketing using visual assets. Travel narratives of destination experiences of travel bloggers

We use data scrapping methods to collect the required information. Before handing over the data, we do pre-process and filtering.

Data Annotation and Labelling

Make your data meaningful – the process of data labelling and classification. We add meaning to data. Our audio, video, image, and text annotation services deliver the valuable information you need for building, training and testing your machine learning algorithms.

With our subject matter expert, high-quality linguistic and semantic annotation solutions enable machine learning algorithms to perform better with accuracy. 

Coding & Algorithm Development

The Data Science team at Statswork develop unique deep learning algorithms (DNN, CNN, deep residual networks, reinforcement learning and recurrent neural network, long and short-term memory, and autoencoders, among others)

Our experts not only develop algorithms but also analyse its performance in comparison to standard algorithms through various metrics such as  sensitivity specificity by plotting a receiver operating characteristics

ML has been applied basically as an automated and cost-effective. However, such a technology is not without challenges such as memory complexities, uncertainty, mobility, traffic and the intricate behaviour of ML algorithms

Data Analytics & Machine Learning

Based on the specific business question, we analyse your data and provide descriptive, explanatory, predictive or prescriptive analyses. Whether it’s related to management and revenue estimation (such as booking systems, product development, resource demand forecasting, tourism company feasibility analysis) or profiling and recommendation systems, or tourism demand forecasting or weather forecasting and environmental risk assessment, our team develop and analyse using ML algorithms.

Our team of experts can handle any type of analyses techniques, including trajectory indexing, outlier detection, speech analysis, hybrid techniques, topic modelling techniques, textual metadata processing, sentiment analysis, ML techniques, including clustering algorithms to examine people’s behaviours and deep learning models.

Meaningful Interpretation

Although visualization such as pie charts, bar graphs, timelines help to present your data, your entire tourism and hospitality report does not really need all visualization but instead require some form of a written report

We prepare a data analysis report based on different audiences (primary audience, secondary audience).

The report conveys the main features clearly and follows a logical progression with as little jargon as possible.

It will answer the research question posed and requires providing strategic recommendations that result from the data and analysis.

We help you to prepare reports and presentations that balance words, tables, and graphs.

Data Visualization

At StatsWork, we offer a professional presentation of your tourism and hospitality data in the form of Powerpoint, word document or in PDF. Designs are easy to interpret and graphically presented in a manner that is easy to understand and interpret.

Our coders develop code that would generate charting and reporting according to the layout specified.

The statswork team, in coordination with subject experts and graphic designers and along with engineers, discuss the research questions that needs to be addressed and present the findings that clearly communicate or answers the research questions.

Besides, StatsWork also offers other types of presentations such as posters, panel exhibits, charts and videos.

Feature Capabilities
By implementing advanced analytics in the restaurants leads to a 3:1 return on investment. The QSR sector need to segment customers to understand and even predict their needs through information like order preferences, reservation habits, and demographics which can help you to personalize the dining experience.
Our analytics services enable to customize menus for different times of the day and also helps in putting customer loyalty programs in place through various factors such as visit pattern and trip dependence. We also analyse menus to establish the most popular dishes or most re-ordered or not re-ordered, or customize coupons for their repeat customers.
  • The expert team of Statswork analyze the current trends of restaurants and food products to boost your business.
  • Qualitative and Quantitative data research reveals the audience thoughts regarding the food market.
  • Data analytics using  Diagnostic and Predictive analytics the Statswork team will predict the outcome.
Our advanced analytics bring down inventory (food) waste. We track the speed of services, queues lines at counters through circuit cameras. Analyse which servers are bringing in the biggest orders consistently.
Reduce labor costs significantly by identifying slower shifts, which helps with keeping costs low as fewer employees required during that period. Insights also help restaurants to schedule quicker by identifying on what days you’re busier when your sales are highest and how much you spend on labor. Optimize labour costs during specific season

Menu Engineering for Satisfied customers and maximum profits.

  • Even colors, or fonts in a menu can increase sales by attracting the attention of customers.
  • Our analytics services enable to optimize a menu to drive up a restaurant profitability.
  • You can narrow down your menu that could lead to a miss on sales and another add-on opportunity.

Customers who are looking for booking travel tickets might look for better offers across all the sites. This doesn’t mean that customer choose one with a better offer and doesn’t care about UI/UX and customer services. We at statswork provide better solutions for customer engagement and decide which UI design to use so that it attracts customers to booking sites. We also provide chatbots as the customer service for websites, which gives a better performance than human interaction and reduces human errors.

Understanding Destination competitiveness

Our team of data science experts uncover the factors that influence the competitive position of your country of destination.

We account tourists, service provider, other economic and non-economic perspectives perspective and apply various frameworks and models in measuring competitiveness (e.g. Data envelopment analysis, LISREL, SERVQUAL, SEM, Porter’s Diamond, Hotel Performance Measurement Framework)

Data analytics using  Diagnostic and Predictive analytics the Statswork team will predict the outcome.

We have also built an artificial intelligence model which helps customers to choose a better hotel to stay in by spending less amount of cost. We extract all the data about hotels as a database and collect offer information regarding offers for each hotel. We then recommend the best hotels according to your previous choices and provide lower hotel costs with better facilities.
Example of Our Work
While travelling, a lot of time is wasted on security and identification checks. We at statswork have created an intelligent model which recognises your face using deep learning algorithms and identifies your fingerprint from the database. Then allow the person if they have a valid ticket for travel. Travel tickets information’s are stored in a database, and money transaction happens through a safe paywall.
We applied naïve Bayes algorithms for context-aware recommender systems for one of our customers. In another project, we developed SVMs and binary logistic regression as classifiers , along with other filtering methods to create a road-based travel recommendation system. We have used geo-tagged photons on social media to reveal the trajectories of tourists and their preferences on landmarks and routings.
We here at statswork have built a sentiment analysis application that asks review after each trip or travel from the customer and then analyses the text review. After analysing the text, the model gives sentiment as a Negative, positive or neutral review. These help a client to understand what each review means, why they are negative and try to improve on that area.
We here at statswork have built a sentiment analysis application that asks review after each trip or travel from the customer and then analyses the text review. After analysing the text, the model gives sentiment as a Negative, positive or neutral review. These help a client to understand what each review means, why they are negative and try to improve on that area.
Travel during Covid-19 has been the most difficult challenge as they are the major contributor to the service industry. We here at statswork collected data regarding travel on each wave (1, 2 and 3) and analysed how travel has been affected and how government lockdowns have affected the travel. We also analysed and produced results on how industries suffer due to the travel ban as the goods and products were stopped from transferring from one state to another

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